FAQs

How do I place an order?
Bake sales are announced on Instagram and orders are taken through this website.  

Do you do customized bakes or corporate orders?
Unfortunately, not at the moment ☹ Sorry!

Are your bakes halal?
We are not halal certified, but no pork/lard/alcohol are used in the bakes, unless otherwise stated.

Are your bakes vegan/vegetarian?
Most of our bakes are vegetarian, however, we do frequently use eggs as an ingredient in our bakes, hence our bakes are not typically vegan. If unsure, please reach out to us.

Do your bakes need to be refrigerated?
Please refer to the description on each product page for specific care instructions, as they differ with each bake sale. :)

Do you provide delivery?
Yes, islandwide delivery is available at a charge of $10 (within Singapore only). Extra charges may also apply for addresses in restricted areas such as Sentosa/Tuas/Jurong Island etc.

Free delivery applies for orders exceeding $80. 

Where can I collect my order?
Self collection of orders will be at the Bukit Batok area. Exact location will be advised upon order confirmation and payment.

Can I change the details of my order after confirmation?
We will try our best to accommodate any changes - please reach out to us at @chaitohkueh on Instagram for urgent enquiries, or drop us a message via email.

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Any other questions? You can reach us on Instagram or via email.